About the Role
At GoTo Financial, thousands of merchant partners rely on us for their payment infrastructure needs. As a Product Analyst Intern, working with the product, design, and engineering team, you will play a key role in supporting the growth of our product offerings. You will assist with analyzing user and product data, identifying merchant needs, doing market research for new potential product launches, and developing product recommendations to enhance the Midtrans user experience. Working with the head of product, you’ll break down complex issues into actionable steps forward to optimize our product. Your efforts will further position Midtrans as the hub for all digital payments and transfers made by businesses in Indonesia, solidifying Midtrans’s position as the leading payment gateway in Indonesia.
What You Will Do
- Conduct merchant research and analyze user data to identify trends and pain points.
- Working with Business Intelligence teams, writing queries and learning to set up product metric tracking dashboards
- Help summarize merchant interviews as insights
- Collaborate with product managers and designers to define product requirements.
- Develop and present product recommendations based on data analysis.
- Assist with creating product prototypes and user testing.
- Stay up-to-date on industry trends and competitor analysis.
What You Will Need
- Strong analytical skills with proficiency in data analysis tools, candidates with experience will be preferred
- The ability to write SQL queries is strongly preferred
- Excellent communication and presentation skills.
- A passion for product development and a keen eye for detail.
- Familiarity with the Indonesian payments landscape is a plus.